Charity website project

Lancashire First.

A welcoming charity website built for a Burnley-based organisation supporting people with learning disabilities, designed to promote its Gladrags community shop and its wider mission.

WordPressWeb DesignCharity MarketingLocal SEOCommunity UX
Based inBurnley, Lancashire
Featured project

A community-focused website designed around opportunity and support.

Community trust4.9★ Google rating
ClientLancashire First
SectorCharity & Community Support
ServicesDesign, Development & SEO
Website typeCharity WordPress
Project overview

A digital experience built around opportunity and community.

Lancashire First needed a website that could explain its mission of creating employment and volunteering opportunities for people with learning disabilities, alongside promoting its Gladrags community shop.

The site was structured to help visitors understand the charity's work, browse what Gladrags offers, and find simple routes to donate, volunteer or get in touch.

Friendly, accessible design and clear, jargon-free content were used throughout to reflect the charity's warm, community-first approach.

01

Mission-led storytelling

The charity's purpose and impact are communicated clearly from the homepage.

02

Gladrags shop promotion

Clothes, shoes, books and household items are showcased alongside the shop's story.

03

Community-focused content

Volunteering, donating and getting involved are made simple and inviting.

The challenge

A charity's mission needed a website as welcoming as its shop.

The website needed to communicate a meaningful social mission clearly while remaining warm, accessible and easy for the whole community to use.

01

Explain the mission simply

Visitors needed to understand the charity's impact without technical or clinical language.

02

Promote Gladrags

The community shop needed a clear presence that supported both retail and cause.

03

Invite involvement

Volunteering, donating and visiting the shop needed obvious, welcoming routes in.

Key website features

Designed to inform, welcome and involve.

Each page combines an accessible visual tone with the information the community needs to get involved.

01

Our mission pages

Clear, human explanations of the charity's work supporting learning disabilities.

02

Gladrags shop page

A dedicated showcase for the community shop's stock and story.

03

Volunteering & careers

Simple routes for the community to get involved through work or volunteering.

04

Donation & support callouts

Clear, friendly prompts to support the charity's ongoing work.

05

Accessible experience

Navigation and content adapt across every screen and ability.

06

SEO-ready structure

Mission and shop pages support local search visibility.

Project highlights

A platform built to grow community support.

Replace these figures with verified Analytics, Search Console or booking data when available.

1Community shop showcased
4.9★Google rating highlighted
100%Responsive experience
24/7Enquiry access online
“The new website tells our story clearly and makes it easy for the community to support what we do.”
4.9
★★★★★

Ratings and social proof help strengthen confidence and encourage involvement.

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