Last updated: 30 July 2026
Template document. This page is a starting-point template and does not constitute legal advice. Please have it reviewed by a qualified solicitor before relying on it.
These terms apply where NK Digital Solutions provides or arranges website hosting on your behalf, in addition to our general Terms & Conditions.
We aim to keep hosted websites available and performing well at all times, but we do not guarantee 100% uptime. Planned maintenance will be carried out where possible outside of normal business hours, and we’ll aim to give notice where practical.
We take regular backups of hosted sites as part of our maintenance plans. Backup frequency and retention depend on your specific plan — details are set out in your proposal. We recommend clients also keep their own copies of key content.
We apply reasonable security measures (firewalls, malware scanning, software updates) to hosted sites. No hosting environment can be guaranteed 100% secure, and we cannot accept liability for losses arising from a security breach that occurs despite these measures.
Hosting must not be used to store or distribute illegal content, send unsolicited bulk email, or engage in any activity that could disrupt our infrastructure or other clients. See our Acceptable Use Policy for full detail.
Hosting fees are payable in advance (monthly or annually, as agreed). We reserve the right to suspend hosting for accounts more than 14 days overdue, after reasonable notice.
You own your website content and data at all times. If you choose to move hosting elsewhere, we’ll provide reasonable assistance with migration; a reasonable fee may apply depending on the scope of work involved.
Either party may end a hosting arrangement with 30 days’ written notice, unless a different notice period is set out in your specific agreement.